Support
Need help with CycleJames? Email james.scott.browne@gmail.com and include your iOS version, trainer model, and a short description of the issue.
Common questions
My trainer won't connect.
CycleJames supports trainers that speak the FTMS Bluetooth profile (most modern smart trainers — Wahoo Kickr, Tacx Neo, Wattbike Atom, Saris H3, Elite Direto). Make sure no other app is currently paired with the trainer (Zwift, the trainer's vendor app, etc.) — Bluetooth allows only one connection at a time. Power-cycle the trainer if needed.
Where do I set my FTP?
Settings tab → "Current FTP". Workouts use this number as the basis for target watts.
The target power doesn't match what I expected.
Workouts are written as percentages of FTP. If your FTP setting is wrong, every target will be off proportionally. Use the Overall Power +/- buttons on the workout detail screen to scale before you start, or +/- during the ride to adjust the active interval in 5W steps.
Does my ride save if my phone locks during the workout?
Yes. The ride clock runs from wall-clock time and Bluetooth keeps streaming in the background, so locking the phone mid-workout doesn't lose data. Stop the ride from inside the app to write the session to history.
How do I delete my data?
Uninstall the app. CycleJames keeps no copies anywhere else.
Privacy
See the Privacy Policy.